Contact Us

Getting to Our Clinic

Our clinic is conveniently located on Pali Highway in Honolulu, making it easily accessible from various parts of the island.

Our Address:

From Different Areas:

• Downtown Honolulu: Take H1 West to Pali Highway (Route 61) North
• Waikiki: Take Ala Moana Blvd to Downtown, then Pali Highway North
• Kaneohe: Take Pali Highway (Route 61) South toward Honolulu
• Kailua: Take Route 61 over Pali Highway toward Honolulu
• Pearl City: Take H1 East to Pali Highway (Route 61) North

Nearby Landmarks:

• Just off Pali Highway before the Pali Lookout
• Near Nu'uanu Pali Drive intersection
• Close to Queen Emma Summer Palace
• About 10 minutes from downtown Honolulu

Parking Information

We provide convenient parking for our patients with easy access to our clinic entrance.

Parking Details:

• Free Parking: Complimentary parking for all patients
• Accessible Spaces: ADA-compliant parking spaces available
• Well-Lit Area: Safe, well-lit parking area
• Easy Access: Short walk from parking to clinic entrance
• Multiple Spaces: Adequate parking for busy periods

Parking Tips:

• Arrive a few minutes early to find parking
• Look for designated clinic parking signs
• Accessible parking is closest to the entrance
• If lot is full, street parking may be available
• Ask our staff if you need parking assistance

Public Transportation

Information about public transportation options to reach our clinic via TheBus Honolulu system.

Bus Routes:

• Route 4: Nuuanu-Dowsett stops near our location
• Route 55: Kaneohe-Honolulu via Pali Highway
• Route 56: Kailua-Honolulu via Pali Highway
• Route 57: Kailua-Sea Life Park

Nearest Bus Stops:

• Pali Highway + Nuuanu Pali Drive
• Pali Highway + Old Pali Road
• Short walk from bus stops to our clinic

Note: Please check current TheBus schedules and routes as they may change. Visit thebus.org for the most up-to-date information.

Need Help Finding Us?

If you're having trouble finding our clinic or need additional directions, we're here to help!

Contact Options:

• Call Us: (808) 460-3805 for directions
• GPS Coordinates: Use our address in your navigation app
• Ask Our Staff: We can provide detailed directions over the phone
• Local Landmarks: We can guide you using nearby landmarks

What to Look For:

• Honolulu Urgent Care Clinic signage
• NIU Health branding on building
• Medical clinic entrance with clear signs
• Parking area with designated spaces

Hours & Walk-ins

Do I need an appointment?

No appointment necessary! We welcome walk-in patients during all business hours: Monday through Friday, 8:30 AM to 6:30 PM.

What are your hours?

Monday - Friday: 8:30 AM - 6:30 PM
Saturday - Sunday: Closed

How long is the typical wait?

Wait times vary based on patient volume and urgency of conditions. Most patients are seen within 30-60 minutes of arrival.

Can I call ahead to check wait times?

Yes! Call us at (808) 460-3805 to check current wait times and patient volume.

Insurance & Billing

Do you accept insurance?

We accept most major insurance plans. Please call us to verify your specific coverage before your visit.

What if I don't have insurance?

We offer competitive self-pay rates for uninsured patients. Payment is due at the time of service.

What payment methods do you accept?

We accept cash, credit cards, debit cards, and checks. HSA and FSA cards are also accepted.

Will you bill my insurance directly?

Yes, we can bill most insurance plans directly. Please bring your insurance card and photo ID.

Services & Treatments

What conditions do you treat?

We treat a wide range of non-life-threatening conditions including injuries, illnesses, and provide physical exams and vaccinations.

Do you have X-ray capabilities?

Yes, we have on-site digital X-ray equipment for immediate diagnosis of fractures and other conditions.

Can you do lab tests?

Yes, we offer comprehensive lab testing including blood work, rapid tests, and urinalysis with quick results.

Do you treat children?

Yes, we provide care for patients of all ages, from children to adults.

What to Bring

What should I bring to my visit?

• Photo identification (driver's license, passport)
• Insurance card (if applicable)
• Current medication list
• Payment method
• Any relevant medical records

Do I need to bring forms for physicals?

Yes, please bring any school, sports, or employment forms that need to be completed during your physical exam.